About the Team
The People Behind RAMWorks
Small by design. Exceptional by experience. Our two-person leadership team brings over seven decades of combined expertise in technology, banking, marketing, insurance, and project management …. all headquartered right here in Scranton, PA.
Meet
Lorraine T. Mancuso
President & CEO
RAMWORKS, LLC
NPN National Producer
20509467 Number (verified)
President & CEO - Solutions Strategist
Lorraine T. Mancuso
Technologist. Marketer. Licensed Insurance Producer. Solutions Strategist
With over 30 years in application development and relational database management, a decade-and-a-half of certified project management, and nearly a decade building web platforms, the President of RAMWORKS, LLC brings a rare multi-disciplinary depth to every client engagement. Whether architecting a custom educational app, designing an SEO strategy, or finding the right insurance coverage for your family, the same disciplined, client-first approach applies across every service line.
Education
- BS - Computer Science
- MBA - Operations Research
- MS - Health Informatics
- PMP - Certified Project Management Professional
Core Expertise
- Application Development and RDBMS
- Digital Marketing & SEO/AEO
- Web Design & Development
- Insurance (Home, Auto, Life)
Meet
Robert J. Mancuso
Managing Member
Strategic Advisor - RAMWORKS, LLC
- 46-year banking career -- retired 2023
- EVP/COO - EVP CIO - SVP/CAO
- University of Scranton / University of Wisconsin
- Advisory Role
- Avaiable to offer strategic expertise to select client engagements
Managing Member
Robert J. Mancuso
Banking Executive. Accountant. Educator. Strategic Advisor.
After a distinguished 46-year career in banking — retiring December 31, 2023 as a senior executive having served as EVP/COO, EVP/CIO, and SVP/Chief Administrative Officer — our Managing Member brings an extraordinary depth of institutional knowledge to RAMWORKS. Having navigated bank acquisitions, enterprise system integrations, real estate buildouts, and multi-department transformations at the highest levels, this advisor offers clients a perspective that is both broad and deeply operational. As a former Adjunct Faculty member in Accounting, the commitment to education and knowledge transfer remains central.
Education
- BS - Accounting
- MBA - Accounting
- Graduate - School for Bank Administration, University of Wisconsin
Banking Titles Held
- EVP / Chief Operating Officer
- EVP / Chief Information Officer
- 1st SVP / Chief Administrative Officer
- 1st SVP / Cashier / Comptroller/ Auditor
Areas of Advisory Strength
Available to bring executive-level perspective to client engagements.
- Bank Acquisitions & System Integration
- Executive Leadership & Development
- Insurance Risk Management
- Project Management Office Development
- Business Continuity Planning
- Cost reduction & Process Improvement
- Real Estate & Facilities Administration
- Enterprise Vendor Management
- Strategic & Tactical Planning
- Retail, Operations & Human Resources
Work with our team directly
No account managers. No middlemen. When you work with RAMWORKS, you work with the people who built it — every call, every project, every quote.